(Turkish) TURKEY CALL CENTER AWARDS ONLINE

(Turkish) Çağrı Merkezi Ödülleri 13. kez sahipleriyle online platformda buluşacak.

Place : ONLINE
Date : 4 NOVEMBER 2020
Time : 19:00 - 20:30

CUSTOMER EXPERIENCE CONFERENCE

In the Customer Experience journey, complaint management and after-sales communication process will be transferred from the perspective of different sectors.

Place : Onlıne
Date : 24 SEPTEMBER 2020
Time : (Turkish) 14:00 - 16:00

TURKEY CALL CENTER DAYS

The Call Center Days is the most prestigious call center event in Turkey, offering a unique opportunity for those who want to learn more about Turkey’s Call Center Market

Place : ONLINE
Date : 3 - 4 NOVEMBER 2020
Time : 10:00 - 17:00

CALL CENTER LIFE

Sectorial bulletin with actual content being published in monthly periods

Place : []
Date : []
Time : []

CONVERSATIONS FROM HOME

We host you with conversations from home with expert names on pandemic sectoral effects.

Place : ONLINE CONVERSATIONS
Date : MARCH - APRIL
Time : (Turkish) -

(Turkish) KUZEY AMERİKA’DA HOME AGENT MODELİ NASIL YÖNETİLİYOR?

(Turkish) -Home Agent uygulaması için anahtar hususlar,
-Covid 19 sürecinde çağrı merkezlerinde iş sürekliliği için gerekli altyapısal değişiklikler
-Home agentlar için gerekli iletişim teknolojileri
-Türkiye ve Kuzey Amerika'dan örnekler

Place : (Turkish) ÜCRETSİZ WEBİNAR
Date : (Turkish) 17 Haziran 2020
Time : (Turkish) 16:00 - 17:00

(Turkish) Webinar: Pandemiden Öğrendiklerimiz ve Yeni Normalde Dünya Düzeni

(Turkish) Ömer M. Wilson Singapur'dan canlı yayınla anlatıyor: Covid-19 sonrası 'Yeni Normalde' bizleri neler bekliyor? Ülkeler, bireyler ve şirketler nasıl hazırlanmalı?

Place : (Turkish) CANLI WEBİNAR
Date : (Turkish) 11 MAYIS 2020
Time : (Turkish) 15:00 - 15:50

CALL CENTER EXECUTİVE SUMMER MEETING

Call Center industry will meet to evaluate the first half of the year

Place : THE STAY HOTEL
Date : 10 JUNE 2020
Time : 09:30 - 16:30

Current Events

16th CALL CENTER DAYS ONLINE

The Call Center Days is the most prestigious call center event in Turkey, offering a unique opportunity for those who want to learn more about Turkey’s Call Center Market

ONLINE
3 - 4 NOVEMBER 2020

TURKEY CALL CENTER AWARDS

The most prestigious awards of the call center industry find their owners

ONLINE
4 NOVEMBER 2020
19:00 - 20:30

Customer Experience Conference

In the Customer Experience journey, complaint management and after-sales communication process will be transferred from the perspective of different sectors.

ONLINE
24 SEPTEMBER 2020
14:00 - 16:00

Conversations From Home

We host you with conversations from home with expert names on pandemic sectoral effects.

ONLINE CONVERSATIONS
MARCH - APRIL

(Turkish) WEBİNAR: KUZEY AMERİKA’DA HOME AGENT MODELİ NASIL YÖNETİLİYOR?

(Turkish) Kuzey Amerika’da uzun yıllardır uygulanan home agent modeli nasıl yönetiliyor? Yurtdışı ve Türkiye’den örnekler…

(Turkish) ÜCRETSİZ WEBİNAR
(Turkish) 17 Haziran 2020

(Turkish) Webinar: Pandemiden Öğrendiklerimiz ve Yeni Normalde Dünya Düzeni

(Turkish) Ömer M. Wilson Singapur'dan canlı yayınla anlatıyor: Covid-19 sonrası 'Yeni Normalde' bizleri neler bekliyor? Ülkeler, bireyler ve şirketler nasıl hazırlanmalı?

(Turkish) ÜCRETSİZ WEBİNAR
(Turkish) 11 Mayıs
15:00 - 15:50

Our Companies

Call Center Life

Being published for the purpose of supporting the development and promotion of Call center Sector, and enriching the communication within the sector, The Call Center Life magazine was introduced to publishing world in April 2010.

Radyo Call Center

The radyocallcenter.com, initiated by the IMI Conferences with an extensive interest and contribution of the sector, has started to broadcast on 23rd January 2012 as the first and only call center radio in Turkey.

Radyo Sanat Muzigi

Meeting with its audience through only Turkish Classical Music without any interruption, advertisement, program for 7/24, radysanatmuzigi.com can also be listened from any point accessible to internet via mobile applications.

Turkey Call Center Catalog

Turkey Call Center Catalog, most important reference source of the executives in the sector by gathering the institutions operating in the sector in a single source document.
first and only catalog of the call center industry, offers more active and easier access with mobil applications and provides the latest information to the users thanks to the mobile applications which can be updated each month regularly.

Events

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