Customer Experience Conference

Place : Fairmont Quasar
Date : 15 May 2019
Time : 09:30 - 16:30

CALL CENTER DAYS

Beyond Call Center, the program, which covers all processes and infrastructures that touch the customer with CRM and OmniChannel strategies especially, will host speakers in 4 categories under «Learning», «Experience», «Sharing» and «Future» main topics.

Place : FAIRMONT QUASAR İSTANUL
Date : 5 - 6 NOVEMBER 2019
Time : 10:00 - 17:00

(Turkish) 15. Çağrı Merkezi Günleri

(Turkish) Sergi alanı 10.00- 16.00 saatleri arasında ziyarete açıktır. Davetiye formunu doldurarak ücretsiz ziyaret edebilirsiniz.

Place : (Turkish) FAIRMONT QUASAR İSTANUL
Date : (Turkish) 5 - 6 KASIM 2019
Time : (Turkish) 10:00 - 17:00

CALL CENTER LIFE

Sectorial bulletin with actual content being published in monthly periods

Place : []
Date : []
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Current Events

(Turkish) Call Center Awards

(Turkish) 2019'un "En İyi Çağrı Merkezleri" Çağrı Merkezi günleri Kapsamında sahiplerini buluyor. Başvuru süreci çok yakında başlıyor

(Turkish) FAIRMONT QUASAR
(Turkish) 6 Kasım 2019

Turkey Call Center Days

Within the scope of 15th Call Center Days, which brought together 800 visitors under the same roof during 2 days.

FAIRMONT QUASAR
5 - 6 November
10:00 - 17:00

Customer Experience Conference

(Turkish) Müşteri Deneyimi yolculuğunda, ilk temastaki başarının tek başına bir anlam ifade etmediği günümüzde, satış sonrası iletişim süreci nasıl yönetiliyor?

FAIRMONT QUASAR
15 May 2018
10:00 - 16:00

Solutions for finance sector in Call Centers

New regulations in banking sector and their reflections on service planning

FAIRMONT QUASAR
27 February 2109
10:00 - 16:00

Our Companies

Call Center Life

Being published for the purpose of supporting the development and promotion of Call center Sector, and enriching the communication within the sector, The Call Center Life magazine was introduced to publishing world in April 2010.

Radyo Call Center

The radyocallcenter.com, initiated by the IMI Conferences with an extensive interest and contribution of the sector, has started to broadcast on 23rd January 2012 as the first and only call center radio in Turkey.

Radyo Sanat Muzigi

Meeting with its audience through only Turkish Classical Music without any interruption, advertisement, program for 7/24, radysanatmuzigi.com can also be listened from any point accessible to internet via mobile applications.

Turkey Call Center Catalog

Turkey Call Center Catalog, most important reference source of the executives in the sector by gathering the institutions operating in the sector in a single source document.
first and only catalog of the call center industry, offers more active and easier access with mobil applications and provides the latest information to the users thanks to the mobile applications which can be updated each month regularly.

Events

B2B Meetings

As MI Conferences, at B2B meetings  we that talked about the Energy sector which creates a new catchment area for call centers, following the retail sector and the effects […]

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