Solutions For Insurance Sector In Call Centers

Place : Fairmont Quasar
Date : 26 September 2018
Time : 10:00 - 15:30

Turkey Call Center Executive Networking

Turkey Call Center Executive Dinner's main theme this year is "Networking"

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(Turkish) 15. Çağrı Merkezi Günleri

(Turkish) «Learning», «Experience», «Sharing» ve «Future» ana başlıkları altındaki 4 kategoride yapılacak sunumlar, alanında başarılı isimleri katılımcılarla buluşturacak.

Date : (Turkish) 5 - 6 KASIM 2019
Time : (Turkish) 10:00 - 17:00


Sectorial bulletin with actual content being published in monthly periods

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Solutions For Retail Sector In Call Centers

Date : 18 July 2018
Time : 10:00 - 16:00

Current Events

Customer Experience Conference

(Turkish) Müşteri Deneyimi yolculuğunda, ilk temastaki başarının tek başına bir anlam ifade etmediği günümüzde, satış sonrası iletişim süreci nasıl yönetiliyor?

15 May 2018
10:00 - 16:00

Turkey Call Center Days

Within the scope of 15th Call Center Days, which brought together 800 visitors under the same roof during 2 days.

5 - 6 November
10:00 - 17:00

Solutions for finance sector in Call Centers

New regulations in banking sector and their reflections on service planning

27 February 2109
10:00 - 16:00

E-Commerce Meetıng

E-commerce sector direction Companies, 2018 year assessments and 2019 expectations told

17 December
18:00 - 21:00

Our Companies

Call Center Life

Being published for the purpose of supporting the development and promotion of Call center Sector, and enriching the communication within the sector, The Call Center Life magazine was introduced to publishing world in April 2010.

Radyo Call Center

The, initiated by the IMI Conferences with an extensive interest and contribution of the sector, has started to broadcast on 23rd January 2012 as the first and only call center radio in Turkey.

Radyo Sanat Muzigi

Meeting with its audience through only Turkish Classical Music without any interruption, advertisement, program for 7/24, can also be listened from any point accessible to internet via mobile applications.

Turkey Call Center Catalog

Turkey Call Center Catalog, most important reference source of the executives in the sector by gathering the institutions operating in the sector in a single source document.
first and only catalog of the call center industry, offers more active and easier access with mobil applications and provides the latest information to the users thanks to the mobile applications which can be updated each month regularly.


B2B Meetings

As MI Conferences, at B2B meetings  we that talked about the Energy sector which creates a new catchment area for call centers, following the retail sector and the effects […]

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