Turkey’s call center industry has employed 85 thousand people in 2017 while the industry’s Market size has reached 4.45 billion TRY.
IMI Conferences which is the only organization with the authority to arrange Call Center Expo in Turkey has been arranging the most significant organizations for the industry since 2005. Now, IMI Conferences is getting ready to hold 13th Turkey Contact Center Conference and Expo.
The conference and expo bringing the most prominent organizations of the industry together will be held between October 19 and 20 continues to be an important communication platform for new partners.
The main theme of this year is “5N 1G” deals with all “Ns” of the call centers with the questions “Ne? (What), Neden? (Why), Nasıl? (How), Nerede? (Where) and Ne Zaman? (When)”I Security (Guvenlik) shall be at the center of this theme. Building security, data security, occupational safety, fraud, turnover, sectoral differences, digital marketing and more shall be included in the subjects of the agenda of the conference.
We will be honored to have you as guest in this event in which the most privileged organizations of the sector will take part. If you have any questions or if additional information is helpful, I would be pleased to assist you.
Call Center Supervisors/Team Leaders, Sales/Marketing, Business Development, Brand/Product, Operation, Help-Desk, Human Resources, Training, IT Managers; Strategic Planners and Consulters, Call Center Infrastructure Providers, Technology Suppliers
Take part in Conference or Expo by benefiting from early registration. You can contact us for detailed information and registration.
Together with different subjects like data security, occupational safety, fraud you will get new strategies for strategy, human resources and technology to decrease operational costs and improving the customer experience.
You need to fill the below form to attend this event.