The Call Center Conference and Expo is the most prestigious call center event in Turkey, offering a unique opportunity for those who want to learn more about Turkey’s Call Center Market which is growing every day.
This year, the main theme of the 14th Call Center Technology Conference and Expo of Turkey is ¨Technology¨, focusing on the effects of next generation technologies and advances that will transform many sectors, including call centers, in the near future which will be discussed in different sessions and attended by nearly 1500 visitors over 2 days.
The expo will be held at the Haliç Congress Center in the Pera Building on 6-7 November 2018, and the developments expected to shape the future of the sector will form the main topics of the conference, but simultaneously it will also host the firms that provide new technology solutions.
Experts will discuss the latest developments in cyber security and technology that will direct business strategies in the near future including new generation digital customer experience, digital transformation, optimization and increase of artificial intelligence in Call Center employee performance, self-service channels, blockchain, and the internet of things.
Call Center Supervisors/Team Leaders, Sales/Marketing, Business Development, Brand/Product, Operation, Help-Desk, Human Resources, Training, IT Managers; Strategic Planners and Consulters, Call Center Infrastructure Providers, Technology Suppliers
Take part in Conference or Expo by benefiting from early registration. You can contact us for detailed information and registration.
Latest developments in cyber security and technology that will direct business strategies in the near future including new generation digital customer experience, optimization and increase of artificial intelligence in Call Center employee performance
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